Goal

Customer Service Skills

Communication Skills

Business Experience

Work Experience

Education

Summary of Skills

•    Strong interpersonal and communication skills

•    Ability to work well in a team or independently

•    Ability to work well in a fast paced environment

•    Obtained Smart Serve certification

•    WHMIS certification

Career Goal

Specialization in web-design.

Customer Service Skills

•    Provided customer service to the public for over five years

•    Experienced in dealing with problems on the job

•    Handled difficult situations with customers

•    Assisted customers in making decisions

•    Completed a customer service workshop

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Communication Skills

•    Outgoing personality

•    Confident in dealing with the public

Business Experience

•    Bookkeeping, filing and payroll for retail store

•    Entered data into computer

•    Experienced in handling large amounts of cash

•    Ability to make change quickly

•    Currently enrolled in web-design course

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Work Experience

Present  Mutuel Teller             Woodbine Racetrack  Rexdale, Ontario

2002      Server                      Kelsey’s Restaurant  Newmarket, Ontario

2001      Assistant Manager     Le Chateau              Newmarket, Ontario

2000      Sales                       West 49                  Newmarket, Ontario                

Education

Present            Advertising       Sheridan College                       Oakville, Ontario

2000                O.S.S.D.            Dr. J.M. Denison S.S.            Newmarket, Ontario

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